The following Terms and Conditions shall apply to all contracts concluded between the customer and Mr Ansari Electrical. Any conditions stipulated by the customer or any Third Party which are in conflict with these conditions are expressly excluded.
No Deliveries or Collections will be allowed until payment for the products have been made in full and cleared in our bank account.
Methods of payment are EFT/Credit and Debit cards and on account for current approved account holders. Should payment not be received within 72 hours of placing your order, your order will be cancelled and a new order will need to be placed. Orders and stock are not reserved or processed until confirmation of payment has been approved by our bank.
Refunds will be done in the original tender type unless arranged otherwise. Refunds to Credit / Debit cards may take 5-10 business days to reflect in your account after being processed.
All prices displayed on the Mr Ansari Electrical website are subject to alteration without prior notice and may differ from In-Store prices.
Not all products are kept at our warehouse. Products may need to be ordered from our suppliers. Mr Ansari Electrical will notify you should there be any waiting period or your products being unavailable. We will offer you an immediate refund should the waiting period not meet your time frame requirements or any products not being available to fulfill your order. Stock is not guaranteed as we do not hold all items at our warehouse at any given time.
Should you opt for the In-Store collection option and need to collect your order immediately or have it within a 30 minute period, please confirm stock availability before placing an order. Please bring your order confirmation email sent to you for verification upon collection and only attempt to collect your order once you have been notified by Mr Ansari Electrical that it is ready for collection. Orders can be collected from our Branch from Monday – Friday, 8am – 5pm, Saturday, 8am – 3pm, Sunday, 9am – 1pm.
Deliveries will be supplied by Mr Ansari Electrical or one of it’s partner service providers subject to your address being within our designated delivery zones.
There may be additional delivery fees for the following:
Orders exceeding 50 Kilograms in weight
Solar Kits, Solar Panels and Deep Cycle Solar Batteries
Bulk Cable
Conduit and Trunking
Delivery addresses that are in outlying areas or rural areas that are outside of main cities
Mr Ansari Electrical will contact you should there be an additional delivery fee before processing your order. You will have the option to proceed with your order or receive a full immediate refund should you not wish to proceed with your order due to any additional delivery fees. Additional delivery fees will only apply to national deliveries and not local deliveries within Johannesburg.
Whilst every endeavor will be made to supply the goods in a timely manner, under no circumstances can liability be accepted for any loss or damage suffered by the Customer or any Third Party by reason of failure to meet delivery commitments. The customer shall accept delivery when delivery is tendered and shall not be entitled to resile from the contract on account of a delay in delivery.
It is your responsibility to ensure that the delivery address, including suburb and postal code is correct.
Goods shall be examined immediately on receipt. No claim in respect of shortages, damage or apparent defect in the goods will be considered by Mr Ansari Electrical unless notified within a 24 Hour period. Risk of loss and title are passed on to the customer on accepting of delivery/collection.
Mr Ansari Electrical regret any Errors or Omissions that may occur. Images, Descriptions, Colours and Sizes may vary from the actual product.
The Terms and Conditions and all matters or disputes arising therefrom or incidental hereto shall be governed by, construed and enforced in accordance with the laws of the Republic South Africa.